By Victoria Oliver
Dear Suppliers
I’m Victoria Oliver Naidu, Marketing Executive for Activitar and I’m thrilled to connect with you through our bi-weekly newsletters!
As Activitar introduces its marketing department, I’ll be your guide through our platform’s heartbeat, optimizing and enhancing our communication with you.
In each edition, I’ll shine a spotlight on one of our exceptional suppliers, giving them a chance to share their journey within our network and celebrate the experiences they’ve created.
Recently, I had the pleasure of interviewing Maia, the operational manager at Segway Gliding Tours. Stay tuned to discover how Activitar has elevated their operations and learn more about their remarkable story.
Let’s dig deeper into the interview.
Unveiling the Thrilling Journey of Segway Gliding Tours: An Interview with Maia, Operational Manager, Segway Gliding Tours
Vision And Expansion:
Owners Ricky and Brain Fields launched their remarkable venture back in 2011, driven by a desire for innovation in the realm of eco-friendly, battery-operated marvels. What started with a modest fleet of six machines exponentially blossomed, fueled by their unwavering passion for adventure and sustainability.
Permits secured:
In a mere two-year span, Brain and Ricky’s vision expanded, stretching its trails along the Durban beachfront and Moses Mabida Stadium. Maia shared the pivotal moment that led them to securing their permit. The City Mayor was convinced to segway the route to which he enthusiastically shared, “Durban needs this! It’s a thrilling, inclusive experience for everyone, from couples to families.” With the Mayor’s nod of approval, Segway Gliding Tours began weaving through the iconic Moses Mabida and along the inviting beachfront, offering KZN an experience beyond compare.
Partnership with Activitar:
“Amidst the whirlwind of challenges brought by the pandemic, fate reunited us with Activitar” Maia explained to me. Shortly after arranging a demo with Dirk Ingram for a refresher. Andrea from Tsitsikamma Segway Tours echoed their intrigue, sharing glowing recommendations about their partnership with Activitar, Maia recalled.
The Segway gliding tours signed a 3-month trial which turned into a flourishing partnership.
Activitar’s Impact:
I wanted to find out how Activitar helped their business operations to which Maia responded that they benefited significantly from the following features: The extensive reporting functionality offered by the system Customers have the opportunity to seamlessly book their tours whenever they want which is effortless and an all- around pleasant experience Customer Review is a hidden gem which helps us draw more clients
Activitar isn’t merely just a system but it’s a pulsating engine propelling our unforgettable escapades, Maia shared.
Words Of Support:
Marisa from Activitar is an absolute dynamo! Swift, efficient, and always within reach via email or WhatsApp, she’s our troubleshooter extraordinaire. Maia went further to explain the results fostered a positive customer care experience and a level of trust based on reliability.
Conclusion
As I conclude the insightful interview with Maia from Segway Gliding Tours, I couldn’t help but feel inspired by their remarkable journey. It just shows that any idea has the potential to become a catalyst for transformation, growth and success.
Maia’s words echoed a sentiment that is shared by many of the successful activity companies using the system - that Activitar works with her company towards growth and prosperity.
As we continue to embark on this journey together, we are honored to assist each supplier in making your vision a seamless experience for your customers.
Wishing you all thrilling adventures and endless possibilities.
For more information, please visit: www.segwayglidingtours.com